Our Services

PREVENTIVE MAINTENANCE  
Inspection, cleaning, lubrication, and adjustment by skilled Ber-National technicians insures that your equipment will be as trouble free as possible, stay in service for many years, be less costly to maintain over its useful life. 

REPAIR SERVICES
Trained technicians diagnose problems and accomplish repairs to your equipment.
Two to four hours response time and fast equipment turnaround is the rule, not the exception.

MAINTENANCE AGREEMENTS
An organized and planned program of inspection, cleaning, lubrication, and adjustment, designed to satisfy local use conditions and the manufacturer's suggested maintenance requirements, performed by Ber-National technicians. Adding repair services to the maintenance agreement insures that timely repairs are performed at a reduced price and within a pre-determined known cost.

LOCAL SERVICE
Service and sales offices are located in Rochester and Buffalo, New York (as well as in Toronto through our sister company PARC Automation) to provide you with a prompt response to your call at the lowest possible cost.

REPAIR/REPLACEMENT  PARTS
Exact replacement parts, sub-assemblies, and assemblies are stocked locally and available when you need them, Ber-National maintains a repair/exchange program to serve you better and to reduce your service costs.


SYSTEMS  ENGINEERING
Ber-National's experienced product specialists are available to assist in systems design, as well as the preparation of specifications.

SALES AND INSTALLATION
 
A Ber-National sales representative will assist in the design and implementation of your system requirement. Our full service policy means that we also install and service what we sell.

TRAINING

Product specialists are available to conduct seminars which cover the implementation, operation, or expansion of computerized, state of the art systems as listed herein. Seminars can be conducted at your facility or at Ber-National offices.